Welcome to Kochiyil. By using our IT and computer-related services, you agree to the following terms and conditions:
1. Service Agreement
All services are provided based on mutual agreement with the client.
Scope of work, timelines, and charges will be defined before service execution.
2. Client Responsibilities
Clients must provide accurate information and necessary access for service delivery.
Any delay in providing required details may affect service timelines.
3. Pricing & Payment
Service charges will be communicated in advance.
Payments must be made as per agreed terms and schedule.
4. Service Delivery
We strive to deliver services on time; however, delays may occur due to unforeseen technical issues.
5. Data & Security
Clients are responsible for maintaining backups of their data.
Kochiyil is not liable for data loss unless caused by proven negligence.
6. Confidentiality
All client information will be kept confidential and used only for service purposes.
7. Liability
Kochiyil is not liable for indirect or consequential damages arising from service usage.
Liability is limited to the service fees paid.
8. Third-Party Services
We may use or recommend third-party tools/services; we are not responsible for their performance or policies.
9. Termination of Services
Either party may terminate services with prior notice as agreed.
10. Changes to Terms
Kochiyil reserves the right to update these terms at any time without prior notice.
11. Governing Law
All disputes are subject to the jurisdiction of applicable local courts.